Shipping policy

### **Caballero Hats Shipping and Return Policy**

At Caballero Hats, we want you to love your purchase. Please take a moment to review our shipping and return guidelines:

---

#### **Shipping Information**  
- We process and ship orders within **2–3 business days** after receiving your order.
- All orders are shipped via [Carrier Name, e.g., USPS, FedEx, etc.]. Shipping times may vary depending on your location.
- Shipping costs are calculated at checkout based on your delivery address.

---

#### **Return & Exchange Policy**  
We want you to be completely satisfied with your Caballero Hats purchase. If for any reason you are not, we offer **store credit or exchanges** under the following conditions:

- **Return Window:** You have **3 days** from the date of receiving your order to request a return or exchange.
- **Store Credit or Exchange Only:** We do not offer refunds. Returns are eligible for **store credit** or **exchange** only. 
- **Condition of Returned Items:** Items must be unused, unworn, and in their original packaging with all tags attached.
- **Return Process:** To initiate a return or exchange, please email us at **caballerohats2024@gmail.com** with your order number and reason for return. We will guide you through the next steps.

---

#### **Non-Returnable Items**  
Unfortunately, we cannot accept returns on **final sale items**, **personalized items**, or **worn or damaged goods**.

---

If you have any questions or need further assistance, feel free to reach out to our customer support team at **caballerohats2024@gmail.com**.

---

Thank you for shopping with Caballero Hats!